After moving home in Slovakia, you can ask Slovenská pošta to redirect mail from your former address to your new one. This paid service, called časové doposielanie, can provide a useful transition period while you update banks, authorities, insurers and other senders.
When mail forwarding helps
Forwarding is useful when letters may continue arriving at your former address after you move. This can include correspondence already in transit, mail from an organisation you forgot to contact or letters generated from an older customer record.
It is especially worth considering when leaving a rented home. Access to the old mailbox may end immediately when you return the keys. For other moving tasks, see LovinSK’s guides to renting an apartment in Slovakia and managing household utilities.
Forwarding is only a temporary delivery arrangement. It does not change your registered address in government, immigration, municipal or commercial records. You should therefore use it as a safety net, not as a substitute for notifying important senders.
Choose the correct postal service
| Situation | Relevant service |
|---|---|
| You have moved and want mail sent to the old address redirected for a period | Časové doposielanie (temporary forwarding) |
| You need to redirect one identifiable item | Doručenie na inú adresu na žiadosť adresáta (delivery to another address at the addressee’s request), where available |
| You will be away but can collect the item later | Extension of the collection period, where available |
| Another person should collect eligible mail for you | Postal authorisation (splnomocnenie) |
Slovenská pošta distinguishes between changing delivery for one item and setting delivery preferences for a period. Its delivery-services page identifies temporary forwarding as the service intended for a change of address.
How to apply for temporary forwarding
Slovenská pošta states that services covering a period can be arranged online or at a post office using a form.
At a post office
- Use the individual customer application form (Žiadosť o poskytovanie služieb – občan).
- Select Časové doposielanie.
- Provide the original delivery address and the address to which mail should be forwarded.
- Specify the requested service period and any additional applicant covered by the request.
- Bring an accepted identity document and ask staff to confirm the start date, price and scope before paying.
The current form is available through Slovenská pošta’s forms and downloads page. Using the form published there helps avoid relying on an outdated copy.
Online through Moja ePošta
Temporary forwarding can also be managed through Moja ePošta. To activate services online, the postal operator requires a Pošta ID account and one-time identity verification. Slovenská pošta says verification can be completed at a post office or online using an eligible yellow Poštová karta.
If verifying at a branch, the postal operator’s instructions say to submit the verification request in the account settings and present the generated ZEK code together with an identity document. Once verified, users can arrange and manage services such as temporary forwarding online.
Duration and current price
Temporary forwarding is priced by calendar month. In the Slovenská pošta domestic tariff effective from 1 January 2026 and updated on 16 April 2026, the listed prices are:
- Individual applicant: €7.50 per month.
- Additional co-applicant: €3.50 per month.
- Organisation: €30 per month.
These prices were checked on 14 June 2026 in the official Slovenská pošta domestic tariff. Postal prices and conditions can change, so confirm the current amount when applying.
Choose a period long enough to cover delayed address updates, but start notifying senders immediately. Keep the confirmation or application number because Slovenská pošta allows established services to be managed and paid online using the number from the confirmed request.
What may not be forwarded
Mail forwarding is not an unconditional guarantee that every item addressed to your former home will arrive at the new one.
- Slovenská pošta does not forward an item if the sender marked it Nedoposielať, meaning “Do not forward.” The postal conditions say such an item is held during its collection period, while the addressee is informed in writing at the new address.
- The individual application form states that forwarding does not cover letter items with cash on delivery and customs charges.
- Additional restrictions apply to certain institutional or collective delivery arrangements described in the postal conditions, including some accommodation and organisational delivery situations.
- A service request cannot recover mail that was already returned to its sender before forwarding became active.
Review the current domestic general postal conditions or ask Slovenská pošta about a particular type of item if missing it would have serious consequences.
Does forwarding cover official mail?
Official mail is not automatically excluded. Slovenská pošta’s conditions for úradná zásielka list temporary forwarding among the delivery options available to an addressee. However, the general limits still matter, including a sender’s Nedoposielať instruction.
Official items may also carry requirements such as delivery into the addressee’s own hands. Forwarding changes the delivery location; it does not remove identity or authorised-recipient requirements. The postal operator’s official-mail conditions should be checked when the delivery method matters.
Most importantly, forwarding does not fulfil a legal duty to report an address change. Foreign residents may need to update the competent Foreign Police department or another registration authority depending on their residence status. Ministry of Interior guidance says address changes for foreign residents are handled according to the new place of residence. Use the ministry’s current instructions and your residence category rather than relying on forwarded correspondence. LovinSK’s Foreign Police office guide can help you locate the relevant department.
Also check your Slovak electronic government mailbox. Physical forwarding has no effect on documents delivered electronically.
Sender notification checklist
Update organisations directly even if forwarding is active. Prioritise senders whose letters can affect deadlines, payments, insurance coverage or legal rights.
- Residence and identity records: Foreign Police or the authority responsible for your status.
- Municipality: the relevant city, borough or municipal office, particularly for locally administered records and charges.
- Healthcare: health insurer, doctors, clinics and any provider that sends appointments or decisions by post.
- Employment and tax: employer, accountant and relevant tax contacts where applicable.
- Financial services: banks, lenders, insurers and pension providers.
- Home services: electricity, gas, water, internet, mobile provider and property manager.
- Family records: schools, childcare providers and benefit-administering authorities.
- Private senders: online shops, subscriptions, professional associations and regular correspondents.
When updating an address, keep the confirmation email, receipt or reference number. Check that the organisation changed both your residential address and correspondence address if it stores them separately.
Frequently asked questions
Can I arrange mail forwarding after I have already moved?
Yes, but it only protects mail handled after the service becomes active. Apply as soon as possible and contact the former occupier or landlord separately if you are expecting an important item that may already have arrived.
Can I forward mail to another Slovak city?
Yes. Slovenská pošta describes temporary forwarding as suitable for sending mail to another address, including an address in another city.
Does forwarding update my official registered address?
No. It is a Slovenská pošta delivery service, not an address-registration procedure. Notify the authorities and organisations responsible for your records separately.
Should I rely on forwarding for an urgent official letter?
No. Update the relevant authority directly, monitor any applicable electronic mailbox and make sure your name is clearly shown at the new mailbox. Forwarding reduces risk, but sender restrictions and delivery rules can still prevent or delay redirection.
